Magical Accommodations: Disability Access Service Card


Happy November everyone!

The holidays are quickly approaching and that means magical holiday fun at the Disney parks! If you are traveling to the parks this holiday season with a loved one with disabilities, it may be beneficial to know about the changes Disney has made to their assistance program.

The Guest Assistance Card (GAC) program Disney once offered has been updated to the new Disability Access Service (DAS) Card. The Disability Access Service Card program became effective on October 9th, 2013.

Like the Guest Assistance Card, the Disability Access Service Card can be requested at any Guest Relations located within the parks. Also, if you have any specific needs, you can let Guest Relations know so they can assist your needs in the best way they can. The DAS Card is offered at both the Walt Disney World Resort in Florida and the Disneyland Resort in California. It is offered to any guests that are unable to stand in a waiting line because of a disability.

When requesting a Disability Access Service Card from Guest Relations, it is required that the person in your party needing assistance have their photo taken and complete a registration process. What makes the DAS Card different from the GAC program is with the new card you will receive a return time for the attraction you want to ride based off the current wait time of the attraction. The return time is valid until the cardholder uses it, so you don’t have to be exactly on time to use the return time. The cardholder must be present with their party when going on the attractions, but any member of the party can get the return time. At the Walt Disney World Resort, you can get a return time at the attraction you want to ride. At the Disneyland Resort, you can get a return time at Guest Relations kiosk. The card is valid for the length of your stay and can be used at all the parks.

From what I have read from different websites, the new card is getting mixed reviews. I haven’t had the opportunity to try it out yet, but another member of the Affordable Mouse family, Adrienne, used it on a recent trip to the Walt Disney World Resort. She will be writing about her personal experience using the Disability Access Service Card within the next few weeks.

For the official Disney Park’s Disability Access Service Card Fact Sheet please visit:

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Paige was born and raised in Jacksonville, Florida. Her frequent family trips to Walt Disney World started her Disney obsession and sparked her dream to be a cast member. Paige’s dream came true when she participated in the Disney College Program in 2012. She worked at Casey’s Corner, The Plaza Ice Cream Parlor and the Main Street Bakery. Paige shares, “I love to live by Walt’s words, ‘All your dreams can come true if you have the courage to pursue them.'”

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